Soteria Cloud KB

00 — Governance, Coverage & Publishing

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"body": "# Governance, Coverage & Publishing

This area controls how Acronis source material becomes trusted Soteria Cloud knowledge and records the verified publication baseline.

Published baseline

Dataset

Coverage

Controlled files

Official all-language article occurrence register

31,718 source occurrences; 31,593 unique localized URLs; 114 weekly records; 18 weekly-only URLs

CSV / JSON

Full-shard all-language occurrence register

31,604 source occurrences; 31,575 unique localized URLs; 29 duplicated keys

CSV / JSON

Canonical English official-union index

5,790 unique URLs from 5,865 source occurrences; includes three weekly-only URLs

CSV / JSON

Full-shard English reconciliation baseline

5,787 unique URLs from 5,793 source occurrences

CSV / JSON

Complete live client-router register

736 unique routes; 695 sitemap-indexed and 41 not sitemap-indexed

CSV / JSON

Sitemap-indexed view-route register

695 routes; every route matched to live-router metadata

CSV / JSON

Public topic-route register

58 routes

CSV / JSON

Sitemap source register

57 source files: 54 full article shards, weekly articles, views and topics

CSV / JSON

Inventory control summary and findings

Exact counts, language/year distribution, limitations and evidence

Summary JSON / Findings

All CSV/JSON pairs were validated row-for-row. Count arithmetic, sitemap provenance, duplicate flags, weekly membership, route uniqueness and sitemap totals passed. No vendor article bodies were fetched or copied.

Required records

  1. Source coverage register — every publicly discoverable official article occurrence, view route, topic route and live router definition, with sitemap and canonical-URL provenance.

  2. Product and lifecycle register — current product name, former names, supported versions, lifecycle state, replacement product and Soteria applicability.

  3. Review queue and change log — detected vendor changes, validation result, editor, date and effect on Soteria procedure.

  4. Gaps and quarantine register — broken, redirected, duplicate, restricted, ambiguous, untranslated or technically unvalidated sources.

  5. Cross-platform export register — KB-ID, Confluence page ID, SharePoint filename/item, export date and SHA-256 file hash.

Required metadata

Field

Rule

KB-ID

Stable Soteria identifier; never reuse

Canonical source

Normalised official Acronis URL

Acronis source ID

Article number, documentation set/path, release or advisory ID

Product / module / workload

Controlled vocabulary

Article type

Overview, quick start, how-to, troubleshooting, known solution, reference, advisory, EOL or Soteria runbook

Audience

Staff, reseller/MSP, affiliate, customer, public/AB

Applicability

Primary, supported but uncommon, informational only or not offered

Lifecycle

Current, review required, deprecated, EOL or archived

Sensitivity

Public, partner-only or Soteria internal

Validation

Source-modified, last-validated, next-review and owner

Traceability

Confluence page ID, SharePoint item/path and content hash

Copy mode

Soteria-original, operational summary plus link or licensed reproduction

Deduplication and reconciliation

Use Acronis article number as the primary key when it is explicitly present. Fallback keys are the exact canonical URL without tracking parameters, or documentation set plus path plus major version. Preserve language, sitemap occurrence, weekly membership, old URLs and redirects as aliases or provenance rather than silently deleting them.

The canonical English operational index is the official union file, because it includes three English URLs that were present only in the weekly sitemap at collection time. The full-shard English file remains a reconciliation baseline.

Review cadence

  • Active incident and security advisories: daily

  • Cyber Protect Cloud releases and known issues: weekly

  • Core Cyber Protect Cloud procedures: quarterly

  • Other current products: every six months

  • Legacy archive: annually or when referenced

Publishing gates

A page is operational only after source validation, Soteria applicability review, technical QA, sensitivity review and cross-platform ID/hash update. Public or AB content needs an additional public-source and confidentiality review.

Existing SCKB duplicate candidates

  • Firewall guidance: pages 50430002, 50069570 and 50593816; page 50593816 is the detailed canonical article.

  • Device-not-appearing guidance: pages 50036738 and 50855940; page 50855940 is the detailed canonical article.

These candidates remain unchanged until technical validation confirms that a redirect, consolidation or archive action is safe.

Republishing boundary

This library uses metadata, Soteria-original summaries and canonical official links. Do not bulk-copy Acronis text or images without confirmed republication rights. See the Acronis legal terms.

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Publication tranche — 21 August 2026

Control measure

Verified result

New portfolio-baseline Confluence pages

75

Live SCKB pages after publication

138

Matching controlled Word documents

75

Rendered pages visually inspected

225

SharePoint document uploads reconciled

75 of 75

Canonical English official-union inventory

5,790 unique URLs

Coverage boundary: this tranche completes the current portfolio taxonomy and operational scope baseline. It does not claim that all 5,790 article bodies have been republished or technically converted into one-to-one SCKB procedures. That article-level migration remains a governed backlog subject to source, applicability, technical, confidentiality and republication review.
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